1. Current purchase status
This website does not take payments. The reviewed native app has plan/allowance screens and store-management links, but store purchase, restoration and receipt-verification flows are not connected in that build. A plan screen is not evidence that you have paid or that a displayed price is an active offer. When a real offer is available, rely on the terms and localized price shown at checkout.
2. Song allowance design
The current plan design is Standard: one new song per day, and Plus: three new songs per day, shared across the household. “Up to 7” or “up to 21” per week describes those daily equivalents; unused daily allowance does not accumulate. The current server policy resets at midnight in Europe/Paris, including daylight-saving changes, rather than at each device’s local midnight.
Saving a lyrics-review draft reserves a creation under the current policy. Resuming or correcting that counted song should not reserve a second creation; retry the existing saved song after an eligible failure. The actual entitlement service is authoritative. Plan admission/readiness and app availability depend on the deployed release. Do not treat this paragraph as an offer to buy an unconnected plan.
3. If a paid subscription is offered
The checkout must state the price/currency, billing period, renewal rules, included allowance, any trial conditions and additional charges before you confirm. For an auto-renewing plan, the store bills according to the accepted offer until cancelled under its terms. Any price change, trial conversion or plan change must be disclosed as the store and law require. No universal trial length or cancellation cutoff is invented here.
4. Cancel through the billing store
For an Apple subscription, use Apple subscription management. For Google Play, use Google Play subscriptions with the purchasing account. The app’s Subscription & payments screen can open the appropriate store.
Deleting FairyTunes, signing out or deleting your FairyTunes account does not cancel store billing. Cancellation normally stops the next renewal, with access for the paid period subject to the offer and applicable law. We do not make subscription cancellation a condition for accepting a data-deletion request.
5. Refunds and consumer rights
For an Apple-billed purchase, use Apple’s purchase support. For Google Play, use Google Play’s refund process. Refund eligibility depends on the transaction, store rules and applicable law; no blanket no-refund rule applies.
UK/EEA mandatory digital-content/service and withdrawal rights remain available. Starting immediate digital supply only affects a withdrawal right where the legally required information, express request and acknowledgment have been obtained. Faulty or misdescribed service remedies are separate. Contact [email protected] for help, using a store order identifier rather than card details.